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Warranty

General Information

Rendition Homes is honored to be your builder of choice and we hope that you are delighted by your home for many years to come. To ensure the continued satisfaction of your home and to confirm our commitment to quality homebuilding, Rendition backs each home with a warranty protection plan. 

Warranty Highlights1909-brown-stone-dr-plano-tx-High-Res-1

  • 1st year coverage warrants the workmanship and materials of the home as well as minor and major mechanical systems.
  • 2nd year coverage warrants the major mechanical systems of the home (i.e. Plumbing, Electrical and HVAC)
  • 10 year major structural defect warranty coverage. From year 3 through year 10, any major structural defect claim submitted will be administered by the home warranty company.

 

Please refer to the Rendition Homes Limited Warranty Coverage Booklet for details, plan terms and conditions. A printed booklet was provided at the time of closing, however; you may download a copy here.

As designated by the limited warranty, an emergency includes situations such as:

  • Total Loss of Heat – when the outside temperature is below 45 degrees F.
  • Air Conditioning Failure – when the interior temperature exceeds 95 degrees F.
  • Total Loss of Electricity – contact the electrical provider first to confirm an outage before contacting HMH/Rendition.
  • Total Loss of Water – contact the water provider first to be certain the problem is not a general outage in the area.
  • Plumbing Leak – must be a major leak that requires the entire water supply to be shut off.

In case of an emergency warranty issue, please contact the Rendition Homes customer service team at 817-849-5100 or if after-hours call 817-849-5211.  A customer service representative will be contacted and will return your call.  You may also call the trade contractor directly.  Refer to the emergency phone number label located under the kitchen sink.  

Home Maintenance

Buying a new home is a major milestone in life.  It is the single greatest purchase we will ever make therefore it is essential to protect this investment.  Creating a schedule for home maintenance is highly recommended.  Knowing the parts of the home that require periodic maintenance and addressing them on a regular basis will keep them from becoming problematic. For example, the caulking around the windows should be checked semi-annually for cracks and/or shrinkage then re-caulked if needed. This maintenance measure will help prevent leaks when it rains and will help maintain the energy efficiency of the home.  Click here to see a sample maintenance checklist. If you prefer to track your home maintenance electronically, there are several home maintenance schedule apps available to download for free or for a fee to your phone or tablet.

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