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Careers - Job Details

Showroom Coordinator - Level TBD

To help coordinate the interior and exterior finish selections on both new builds and spec homes in a timely manner that meets or exceeds the goals set by the department. You will meet one on one with our future homeowners and help to keep them vested and engaged in the build process while also being able to overcome any of their objections. A successful candidate will be highly organized, service-minded, conscientious, deadline oriented and flexible to adapt to changing priorities in a fast-paced environment. The candidate will preferably have some relative experience in the field of Interior Design and/or the new home construction industry.
Job ID/Number:
Posted Date:
Job Location:
Grapevine, TX
Position Type:
Home Building


  • The requirements listed below are representative of the knowledge, skill, and/or ability required. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The competence of the employee in performing his or her job duties will be demonstrated, maintained, and improved on an ongoing basis. 
  • The statements contained in this position description reflect the general duties considered necessary to describe the principal functions of the job as identified, and shall not be considered a detailed description of all the work requirements that may be inherent in the position. 
  • Each team member is expected to be in compliance with policies in the employee handbook (located on our company/PEO website).

JOB RESPONSIBILITIES (include the following, and other duties may be assigned)

  • Establish expectations and schedule appointments with new homebuyers.  Including, but not limited to, first and final visit time frame, checklist to be ready for appointments, possible payment at final appointment, no changes after final appointment, and process for discontinued or backordered products after the final appointment.
  • Meet with homebuyers at scheduled appointment.  Provide product information of included features and available options. Guide the buyer through the decision making process to meet their needs while informing them on the convenience and benefits of the available options.
  • Assist customers with product review, selection and pricing.
  • Respond to homebuyers questions/concerns and bring resolution in a timely manner by overcoming their objections.
  • Demonstrate a thorough sales knowledge for all available items offered in the showroom as they pertain to specific floor plans offered in the community.
  • Prepare selection summaries for final appointment paperwork and spec homes.
  • Assist our Sales team and Field Managers by responding to their questions about choices, products and pricing in a timely manner.
  • Greet and tour browsers when not in an appointments on scheduled "Open Showroom" days.  These are on Tuesdays from 1pm to 6pm and Saturdays from 9 am to 1 pm.  Saturday Open showrooms are run on a rotating schedule and you will be responsible for working 1 Saturday (1/2 Day) per month.
  • Help in keeping the showroom orderly for all homebuyers and fellow coworkers.
  • Miscellaneous administrative duties when needed (i.e. answering phones, scheduling appointments, filing, cross-training etc.).


  • Microsoft Word 2013 Level Intermediate; Microsoft Excel 2013 Level Intermediate; Microsoft Outlook 2013 Level Intermediate; BRIX or equivalent home building management software
  • Adaptability
  • Collaboration and Team Work
  • Communication
  • Continuous Learning and Self-Development
  • Customer Service
  • Embraces Differences
  • Engaged and Accountable
  • Initiative
  • Problem Solving with Results-Driven Mindset
  • Professional Integrity


Education/ Experience:

Bachelor’s degree BA from four year college or university, or five plus years’ experience in a similar field.

Licenses, Certifications, Other Requirements:

Valid Texas Driver’s License, Personal Insurance Liability Policy with Limits of 100/100/100.  Must pass yearly DMV background check and provide renewal auto insurance certificate. 


The physical demands in the Job Responsibilities are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. 

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