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Quality Inspection Coordinator

Summary:
The Quality Inspection Coordinator ensures the quality of HISTORYMAKER Homes and Rendition Homes, and that company standards are followed in every home built.
 
Job ID/Number:
 
Posted Date:
9/14/2020
 
Job Location:
Grapevine
 
Position Type:
Full-time
 
Division:
Home Building
 
Description:

Summary:

GENERAL DESCRIPTION/PURPOSE

The Quality Inspection Coordinator ensures the quality of HISTORYMAKER Homes and Rendition Homes, and that company standards are followed in every home built.

  • Installs, modifies, and makes repairs to personal computer hardware and software systems.
  • Tracks and resolves computer related issues.
  • Works with vendors to set up, disconnect and troubleshoot services.
  • Meets with end users to establish a working relationship, and to gain trust and respect.

Posted Date:

9/14/2020

Job Location:

Grapevine, TX 

Position Type:

Full-Time

Division:

Home Building

COMPANY GENERAL POLICY AND PROCEDURE

  • The requirements listed below are representative of the knowledge, skill, and/or ability required. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The competence of the employee in performing his or her job duties will be demonstrated, maintained, and improved on an ongoing basis.
  • The statements contained in this position description reflect the general duties considered necessary to describe the principal functions of the job as identified, and shall not be considered a detailed description of all the work requirements that may be inherent in the position.
  • Each team member is expected to be in compliance with policies in the employee handbook (located on our company/PEO website).

JOB RESPONSIBILITIES (include the following, and other duties may be assigned)

  • Knows and evaluates all homes against the consistent standards of HISTORYMAKER Homes and Rendition Homes.
  • Personally inspects each home prior to homebuyer close and conducts a visual inspection “through the eyes of a buyer” of the fit and finish, as well, performance evaluation of the appliances and home systems.
  • The scope of inspection includes but is not limited to the lot, landscape, grade, exterior home finish, including door and window function, all interior spaces and wall surfaces, appliance function, thermostat function, air-conditioning and heating system function, electrical and lighting system function, and plumbing system function. This list is not intended to limit the inspection, it is the goal to inspect the whole home.
  • An Excel scoring template or equivalent scoring tool will be used for each home; the goal is very consistent quality evaluation across every neighborhood.
  • The resulting QI score with identified issues will be communicated immediately to the Field Manager and Area Construction Manager so remedial work can be complete prior to home closing.
  • Score recap will be maintained and defect trends documented so that improvement initiatives are implemented and those improvements measured.
  • Success in this role will increase Eliant, third party survey company, Customer Satisfaction Scores as home delivery quality goes up and defects go down.
  • Assist in “defect tracking” reporting that surfaces recurring issues in the construction process.
  • Addresses Construction Team as needed to give feedback and training regarding results of QI process.
  • Conduct Home Owner Orientations on as needed basis when Field Manager is unavailable.
  • Meet regularly with VP of Construction, Area Construction Managers, or other Senior Management to report on home delivery quality being observed and improvement initiative suggestions.

COMPETENCIES

  • Microsoft Word 2013 Level 1; Microsoft Excel 2013 Level 1; Microsoft Outlook 2013 Level 1; Microsoft Power Point 2013 Level 1
  • Adaptability
  • Collaboration/Team Work
  • Communications
  • Continuous Learning and Self Development
  • Customer Service
  • Embraces Differences
  • Engaged / Accountable
  • Initiative
  • Problem Solving with Results-Driven Mindset
  • Professional Integrity

REQUIRED QUALIFICATIONS

Education/ Experience:

  • Bachelor’s degree (B.A. or B.S.) from four year college or university; or five years related experience and/or training; or equivalent combination of education and experience.

Licenses, Certifications, Other Requirements:

  • Valid Texas Driver’s License, Personal Insurance Liability Policy with Limits of 100/100/100. Must pass yearly DMV background check and provide renewal auto insurance certificate.

PHYSICAL REQUIREMENTS

  • Walking, bending, squatting, and lifting moderate weight is required. The physical demands in the Job Responsibilities are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT

Majority of time is spent working inside and outside near complete homes prior to home buyer closing and delivery. Commuting between neighborhoods is required. Some office work is required from time to time. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Send resume to web.humanresources@historymaker.com

 
 
 
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