Careers

Summary:

GENERAL DESCRIPTION/PURPOSE 

The primary responsibility of a Sales Counselor is to facilitate the sale of new homes, using a structured sales process. HMH must be represented with professionalism, and have our mission and values incorporated into all aspects of the Sales Counselor’s responsibilities.

Posted Date:

3/5/2020

Job Location:

Dallas/Fort Worth, TX

Position Type:

Full-time

Division:

Home Building

Description:

COMPANY GENERAL POLICY AND PROCEDURE

• The requirements listed below are representative of the knowledge, skill, and/or ability required. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The competence of the employee in performing his or her job duties will be demonstrated, maintained, and improved on an ongoing basis.
• The statements contained in this position description reflect the general duties considered necessary to describe the principal functions of the job as identified, and shall not be considered a detailed description of all the work requirements that may be inherent in the position.
• Each team member is expected to be in compliance with policies in the employee handbook (located on our company/PEO website).

JOB RESPONSIBILITIES (include the following, and other duties may be assigned)

• Meet monthly sales budget, set per community based on traffic, etc.
• Greet customers and present the HMH G.U.E.S.T.S. sales process.  Register 100% of prospects.
• Represent HMH with professionalism, and incorporate our mission and values into all aspects of responsibilities.
• Maintain models and sales offices to HMH standards, and report on same.
• Complete follow-up calls and letters per the criteria for CFT.
• Pre-qualify buyers before writing a purchase agreement.
• Prepare and complete (with accuracy) the contract and documents and turn in for review within 24 hours.
• Assist in scheduling the loan application and follow-up with buyer’s responsibilities for gaining loan approval.
• Schedule buyer appointments, and uphold the integrity of the contract by holding the buyer accountable for all deadlines and process dates.
• Report community competition information and count signs on the sign route on a monthly basis, or as requested by manager.
• Weekly and monthly realtor follow-up calls and visits.

COMPETENCIES

Summary:

GENERAL DESCRIPTION/PURPOSE

To help coordinate the interior and exterior finish selections on both new builds and spec homes in a timely manner that meets or exceeds the goals set by the department. You will meet one on one with our future homeowners and help to keep them vested and engaged in the build process while also being able to overcome any of their objections.

A successful candidate will be highly organized, service-minded, conscientious, deadline oriented and flexible to adapt to changing priorities in a fast-paced environment. The candidate will preferably have some relative experience in the field of Interior Design and/or the new home construction industry.

Posted Date:

1/11/2021

Job Location:

Grapevine, TX

Position Type:

Full-Time

Division:

Home Building

COMPANY GENERAL POLICY AND PROCEDURE

• The requirements listed below are representative of the knowledge, skill, and/or ability required. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The competence of the employee in performing his or her job duties will be demonstrated, maintained, and improved on an ongoing basis. 
• The statements contained in this position description reflect the general duties considered necessary to describe the principal functions of the job as identified, and shall not be considered a detailed description of all the work requirements that may be inherent in the position. 
• Each team member is expected to be in compliance with policies in the employee handbook (located on our company/PEO website).

JOB RESPONSIBILITIES (include the following, and other duties may be assigned)

• Establish expectations and schedule appointments with new homebuyers. Including, but not limited to, first and final visit time frame, checklist to be ready for appointments, possible payment at final appointment, no changes after final appointment, and process for discontinued or backordered products after the final appointment.
• Meet with homebuyers at scheduled appointment. Provide product information of included features and available options. Guide the buyer through the decision making process to meet their needs while informing them on the convenience and benefits of the available options.
• Assist customers with product review, selection and pricing.
• Respond to homebuyers questions/concerns and bring resolution in a timely manner by overcoming their objections.
• Demonstrate a thorough sales knowledge for all available items offered in the showroom as they pertain to specific floor plans offered in the community.
• Prepare selection summaries for final appointment paperwork and spec homes.
• Assist our Sales team and Field Managers by responding to their questions about choices, products and pricing in a timely manner.
• Greet and tour browsers when not in an appointments on scheduled "Open Showroom" days. These are on Tuesdays from 1pm to 6pm and Saturdays from 9 am to 1 pm.
• Saturday Open showrooms are run on a rotating schedule and you will be responsible for working 1 Saturday (1/2 Day) per month.
• Help in keeping the showroom orderly for all homebuyers and fellow coworkers.
• Miscellaneous administrative duties when needed (i.e. answering phones, scheduling appointments, filing, cross-training etc.).

COMPETENCIES

• Microsoft Word 2013 Level Intermediate; Microsoft Excel 2013 Level Intermediate; Microsoft Outlook 2013 Level Intermediate; BRIX or equivalent home building management software
• Adaptability
• Collaboration and Team Work
• Communication
• Continuous Learning and Self-Development
• Customer Service
• Embraces Differences
• Engaged and Accountable
• Initiative
• Problem Solving with Results-Driven Mindset
Professional Integrity

REQUIRED QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Organizational skills and construction knowledge are imperative to perform this job effectively. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/ Experience:

• Bachelor’s degree BA from four year college or university, or five plus years’ experience in a similar field.

Licenses, Certifications, Other Requirements:

• Valid Texas Driver’s License, Personal Insurance Liability Policy with Limits of 100/100/100. Must pass yearly DMV background check and provide renewal auto insurance certificate.

PHYSICAL REQUIREMENTS

• The physical demands in the Job Responsibilities are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Send resume to web.humanresources@historymaker.com

Summary:

GENERAL DESCRIPTION/PURPOSE

Construction Scheduling Coordinator will administratively support the Construction team, which includes the Resource Planning Manager, Sr. VP of Construction, Area Construction Manager, and Field Managers. In this role, you are expected to be proficient and able to successfully complete tasks in this competency as requested. This role resides primarily in the office (Support Center).

Posted Date:

1/19/2021

Job Location:

Grapevine, TX

Position Type:

Full-Time

Division:

Home Building

COMPANY GENERAL POLICY AND PROCEDURE

• The requirements listed below are representative of the knowledge, skill, and/or ability required. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The competence of the employee in performing his or her job duties will be demonstrated, maintained, and improved on an ongoing basis. 
• The statements contained in this position description reflect the general duties considered necessary to describe the principal functions of the job as identified, and shall not be considered a detailed description of all the work requirements that may be inherent in the position. 
• Each team member is expected to be in compliance with policies in the employee handbook (located on our company/PEO website).

JOB RESPONSIBILITIES (include the following, and other duties may be assigned)

• Assist Starts Coordinator with ordering city permits and assembling start packages for Field Managers.
• Notify SWPPP Vendor of new/closed out communities.
• Ensure Field Managers and trade partners are notified of plan revisions, and other information necessary for them to manage their communities.
• New Field Managers: produce ECN for HR, orientation on first day, order logo wear, business cards.
• Manage pdf uploads of Engineers documents: Framing, Pre-Pour letters, Wind Bracing, Cabinet Details, Finals, C&G Letters and Orientation paperwork into KOVA
• Input information in Construction Schedule System of Record (currently KOVA) – including schedule maintenance, foundation starts, frame starts, and close dates, adding new Field Managers to system.
• Manage bonus for payroll, mileage reimbursements, and auto insurance for ACM’s.
• Manage spreadsheets for team distribution including, but not limited to starts, exception letters, SVR/NSC’s.
• Manage construction filing including oversight of file clerk’s time.
• Assist Closing Coordinator to ensure a Certificate of Occupancy or building final has been obtained and properly documented / filed.
• Assist with creating, formatting and upkeep of Field Manager Training Manual and SOP’s.
• Order, manage and prepare Orientation and Warranty packets.
• Manage and distribute all Construction Trade Contracts, Contracts log and Job Scopes.
• Provide backup support for Resource Planning Manager on KOVA scheduling.
• Produce reports as requested by senior leadership.
• General administrative support to Sr. V.P. Construction.
• General administrative support to 3 Area Construction Managers and approximately 35 Field Managers.

COMPETENCIES

• Microsoft Word 2013 Level Intermediate; Microsoft Excel 2013 Level Intermediate;
• Microsoft Outlook 2013 Level Intermediate; KOVA or equivalent home building management software
• Adaptability
• Collaboration and Teamwork
• Communication
• Continuous Learning and Self-Development
• Customer Service
• Embraces Differences
• Engaged and Accountable
• Initiative
• Problem Solving with Results-Driven Mindset
• Professional Integrity

REQUIRED QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Organizational skills and construction knowledge are imperative to perform this job effectively. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/ Experience:

• Bachelor’s degree BA from four year college or university, or five plus years’ experience in a similar field.

Licenses, Certifications, Other Requirements:

• Valid Texas Driver’s License, Personal Insurance Liability Policy with Limits of 100/100/100. Must pass yearly DMV background check and provide renewal auto insurance certificate.

PHYSICAL REQUIREMENTS

• The physical demands in the Job Responsibilities are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Send resume to web.humanresources@historymaker.com

Summary:

GENERAL DESCRIPTION/PURPOSE

A IT Support Specialist Level II has the level of experience gained from classroom, professional development, and on-the-job training. A Support Specialist at this level is expected to need little assistance when performing the following:

• Installs, modifies and makes repairs to personal computer hardware and software systems.
• Tracks and resolves computer related issues.
• Works with vendors to set up, disconnect and troubleshoot services.
• Meets with end users to establish a working relationship, and to gain trust and respect.
  
  

Posted Date:

1/19/2021

Job Location:

Grapevine, TX

Position Type:

Full-Time

Division:

Home Building

COMPANY GENERAL POLICY AND PROCEDURE

• The requirements listed below are representative of the knowledge, skill, and/or ability required. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The competence of the employee in performing his or her job duties will be demonstrated, maintained, and improved on an ongoing basis. 
• The statements contained in this position description reflect the general duties considered necessary to describe the principal functions of the job as identified, and shall not be considered a detailed description of all the work requirements that may be inherent in the position. 
• Each team member is expected to be in compliance with policies in the employee handbook (located on our company/PEO website).

JOB RESPONSIBILITIES (include the following, and other duties may be assigned)

• Supports corporate and remote staff and all other internal customers on systems problem resolution and requests for assistance and support 
• Prioritizes projects to best service the needs of customers
• Install new equipment when we open a field office and take it all down when it’s time to close one
• Upgrades workstation software and network hardware
• Works with all types of hardware such as Servers, PCs, phone system, cell phones, alarm systems, printers, faxes, copiers
• Works with phone, internet, security, and any other vendors to set up, maintain, and take down services for remote locations and our support center
• Maintains IT call log, project lists, inventories, and schedules
• Trains and or facilitates training on software as needed
• Updates personnel and informs them of changes in software and hardware
• Performs problem prevention and data analysis
• Assists users with all of their technology needs

COMPETENCIES

• Microsoft Office 365
• Windows 10
• Basic PC troubleshooting and issue resolution
• Can-do attitude; aptitude for learning, and initiative to self-start
• Adaptability
• Collaboration and Teamwork
• Good interpersonal communications
• A continuous learner who values Self Development
• Customer Service
• Embraces Differences
• Engaged/Accountable
• Problem Solving with Results-Driven Mindset
• Professional Integrity

REQUIRED QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Organizational skills and construction knowledge are imperative to perform this job effectively. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/ Experience:

• Five years related experience and/or training; or Bachelor’s degree (B.A.) from a four-year college or university; or equivalent combination of education and experience.

Licenses, Certifications, Other Requirements:

• Valid Texas Driver’s License, Personal Insurance Liability Policy with Limits of 100/100/100. Must pass yearly DMV background check and provide renewal auto insurance certificate.
•  1 of the following REQUIRED: A+, Network+, ACSP
  

PHYSICAL REQUIREMENTS

• The physical demands in the Job Responsibilities are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Send resume to web.humanresources@historymaker.com